Can I switch plans at any time?

Yes. You can upgrade or downgrade your plan at any time. Changes take effect on your next billing cycle. If you upgrade mid-cycle, we prorate the difference.

Is there a contract or commitment?

No long-term contracts. All plans are month-to-month. You can cancel anytime with no penalty.

Do all plans include every module?

Yes. Every plan gives you access to all Grayline modules: Dashboard, Projects, Quoting, CRM, Invoicing, Inventory, HR & Payroll, Equipment, and Purchasing.

How does Enterprise pricing work?

Enterprise starts at $500/month and scales at $50 per additional team member. Contact our sales team for a custom quote.

Grayline uses industry-standard encryption for data at rest and in transit. Enterprise plans include SSO, role-based access controls, and additional security features.

All Your Conversations. One Place.

Team chats, client messages, and job updates in a single inbox: so nothing falls through the cracks in someone's personal text thread or buried in an email chain no one else can see.

Live App Preview

BC Transit

Re: P-0041: Fleet Decal Refresh

Hi Derek: we're ready to move forward on Phase 2. When can your crew start the Burnaby depot buses?

BC Transit · 9:14am

Crew is free starting Tuesday the 17th. We can do 6 buses that week if you can have them parked by 7am.

You · 9:22am

Perfect. Tuesday the 17th works. I'll have the depot supervisor send you the access code.

BC Transit · 9:28am

Inbox for all team and client messages: not 5 different apps

Personal text threads needed for job coordination

All

Messages linked to the job or client they belong to

Add-on cost: Comms is included in every Grayline plan

What you get

Stop losing conversations in personal text threads

When job communication lives in six different text chains, WhatsApp groups, and email threads, things disappear. Grayline's Comms module keeps every message tied to the right person and the right job.

Unified Inbox

Every message: client or team: in one inbox. See unread messages the moment you open the app. No switching between email, text, and Slack to find what you're looking for.

Team Messaging

Message any crew member directly: or send to the whole team. Job updates, schedule changes, supply requests: all in Grayline, not lost in a personal phone.

Client Messaging

Message clients directly from the job record. They reply, you see it instantly. No more "I texted you last Thursday" because the client had your personal cell from three years ago.

Job-Linked Threads

Every conversation is attached to the job or client it belongs to. When you pull up a job, the full message history is right there: no hunting through email archives.

Message History

Full message history saved permanently. When a client disputes what was agreed, you have the exact conversation on record: date, time, and content: with no ambiguity.

Mobile Ready

Crews in the field send updates from their phones. You see them on your desktop. No app install required for clients: they reply to an email link like a normal conversation.

"My guys were texting me from personal numbers, clients were emailing my old address, and nothing was in one place. Now I open Grayline and I can see every conversation. It took about a week to train everyone and now nobody goes back."

Priya Nair Owner, Nair Fleet Wraps (7 techs)

Put All Your Conversations in One Place

Book a demo and see how Grayline Comms keeps your team and clients organized without adding another app to your stack.